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Services/ Service 03 · Processes and decisions

Clear rules for the predictable, AI only where there's doubt.

Your policy is written down as rules anyone can audit. Clear cases resolve on their own, AI helps with the ambiguous ones, and anything with consequences is approved by a person.

  • Toperty

    96%

    of credit applications evaluated with no manual intervention

  • Toperty

    37,000+

    credit applications evaluated

  • EKI Movilidad

    ≈ 250

    cases in the first 4 weeks: rules for the clear ones, AI for the ambiguous

01What it solves

“A person reviews every single application.”

Your team reviews by hand cases that always come down to the same rule.

Credit applications, eligibility requirements, compliance checks. Most are decided the same way every time, yet they all wait in the same queue. We write your policy as rules, use AI to read documents and handle the ambiguous cases, and leave your team the cases that truly need judgment.

Fig. 01 — Rules for the clear cases, AI for the ambiguous ones

02How we do it

From written policy to decisions you can audit.

  1. 01

    We learn how decisions get made today

    We go through real cases with the people who decide: what they look at, in what order, and where they hesitate.

  2. 02

    We write the policy as rules

    Every criterion becomes an explicit rule. Anyone can see why a case came out the way it did.

  3. 03

    AI comes in where there's ambiguity

    It reads documents, extracts data and helps with cases that don't fit a rule. The predictable ones don't need it.

  4. 04

    A person decides the exceptions

    Borderline cases and decisions with consequences go to someone on your team, with the evidence in front of them.

03Work

Decisions already made this way.

Toperty's credit review and EKI Movilidad's UPME certificate platform.

04Questions

What people ask us about automating decisions.

Not on anything with consequences. Rules your team approves handle the predictable cases, AI reads documents and helps with the ambiguous ones, and a person decides the exceptions.

Yes. We design it so every decision is logged with the rules it applied and the data it used, and your team or an auditor can review it.

You change the rule, not the whole system. Your team decides the change; we adjust it and test it on real cases before it goes live.

It depends on how clear your policy is. At Toperty, 96% of more than 37,000 credit applications were evaluated with no manual intervention. We estimate that number for your case during the diagnostic.

Which applications does your team still review one by one?

Tell us how you decide today and on what criteria. We'll tell you what can become rules, where AI adds value and what a person should keep deciding.